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Frequently Asked Questions

Practical answers about models, dimensions, samples, materials and quotations.

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Frequently Asked Questions
01

How do I choose an existing model?

Open the relevant product family, then compare the recorded model, material, dimensions, weight and packing fields. Select the exact models you want to discuss; a series name alone does not identify one mold or size.

02

Can I ask about several models at once?

Yes. Select multiple models in a product series and send them together in one enquiry. Mention which size or application is most important so the first reply can focus on the right options.

03

What if a specification field is blank?

A blank field means that value has not been published for the model. It is not a zero value or an estimate. Ask us to confirm it for the selected model before quotation or order approval.

04

Are samples from existing molds free?

Yes. Existing-mold product samples are free. Confirm the model, destination and courier arrangement with us before dispatch.

05

Can HongPack make a different size or structure?

Send a drawing, physical sample, product photo or measured dimensions for a custom review. We can compare an existing mold with a new tooling route and confirm the practical option for your project.

06

Which materials are available?

HongPack discusses PET, rPET, PP and PS material routes. The suitable material depends on the exact product, forming method, use condition and requested documentation; not every material applies to every model.

07

How are food-contact requirements checked?

Tell us the destination market, food type, contact time and temperature condition. Any material declaration or test document should be checked against the selected product and intended use, not assumed to cover the entire catalog.

08

What are the MOQ and lead time?

There is no useful single figure for every product. Both depend on the chosen model or tooling route, material, order quantity, packing and schedule. Send these details for a project-specific answer.

09

Is HongPack a factory?

HongPack operates a 10,000-square-meter thermoformed packaging production site in Ningbo, China, with five automated production lines. For a particular catalog item, ask us to confirm its manufacturing route and any supplier-review documents you need.

10

What is enough to start an enquiry?

Your email and a short description are enough. A model code, product photo, target dimensions, estimated quantity and destination make it easier to identify the right product or custom route.

Next Step

Send the product or project details.

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